Field Service Technician Dresden Regensberg, Experienced Engineer Permanent

Job Code: 409

Job Description

Job Description Summary:

Working as part of the Customer Support team, you will be responsible for the effective on site installation, upgrade, servicing and repair of equipment. This is a hands-on customer interfacing position.

This position will involve travel, sometimes at very short notice. This will primarily based within Dresden or Regensburg.

Key Responsibilities:

  • Installation and start-up of new equipment or upgrades at customer sites
  • Servicing and maintenance of existing equipment including preventative maintenance of equipment in the field
  • Carrying out repairs in the field
  • Establishing methods and procedures and evaluation of results of tests
  • Investigations into faults, failures and other defects
  • Preparing of reports, technical notes etc relating to their work
  • Liaising with other departments at SPTS as required
  • Maintain an up to date knowledge of SPTS products and services
  • Maintain good relationships with customers

Key Behavioural Competencies

  • Logical - Will need to think logically while under pressure
  • Disciplined - Will need to be capable of working alone without assistance or management
  • Composed - Will be required to work under the stress of high volume production environment

Qualifications and Experience:

  • Qualified to degree or HNC in Electronic/Instrumentation or a recognised apprenticeship in a related subject
  • Experience within Semiconductor field or similar industries such as medical.
  • DCVD experience would be advantageous.

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